One Time Password (OTP) has 2 parts, 6 digits + 3 digits. For example "123456+789".

If you have two mobile phone numbers registered, the OTP will be sent to your second number.

If you only have a landline, you will not be able to receive the OTP SMS. Currently we do not have email verification set-up for this process.

To Verify the OTP that you received:
 

• Log into your ThinkPortal account at  https://portal.thinkmarkets.com/account/login .

• Click on "Profile" at the top right.

• Click on "Personal Information" to check if your mobile phone number(s) are correct.

• Click on "Security"  to expand the menu.

• Under the Security, click on "One Time Password Verification"

• Enter the full OTP verification code, for example "560089+765".

• Select "I am human".

• Click "Submit" to verified.

• It will show verified if the information you entered are correct.

• If the information you entered is not correct, it will return "Invalid code".